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Our Salad Bowl is currently sold out because of overwhelming demand. However, we're working diligently to restock it soon and ensure you get the chance to bring this exquisite, healthy-eating companion into your home. Stay tuned for updates, and be the first to know when it's back in stock.
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Frequently Asked Questions
I have not received a shipping notification yet, what do I do?
All of our bowls have been shipped out as of Monday, Nov 27th, if you do not receive a shipping notification by Nov 29, please contact us at email@example.com and we will investigate the issue. Please be sure to include as much information as you can including your order number.
How long will it take to get my bowl?
Our bowls are all hand-crafted by a Canadian woodworking company. The extensive process takes about 4 weeks to produce, oil, and set. Each bowl is then shipped to our distribution center, which then checks the bowls for any damages, and ships them out to you. This process can take between 6-8 weeks from start to finish.
When I get my bowl, how do I clean it?
Inside each box, you will receive a postcard with cleaning instructions, be sure to follow the directions on the sheet, watch this video https://www.tiktok.com/@thesaladlab/video/7281754468096544031 , or follow the instructions below:
**Caring for Your Hand-Carved Maple Bowl:**
- 1. **Hand Wash Only:** Please do not put your bowl in the dishwasher. Instead, gently hand wash with mild, soapy warm water.
- 2. **Dry Thoroughly:** After washing, make sure to dry the bowl completely to prevent any potential warping or cracking.
- 3. **Season Occasionally:** To maintain the wood's beauty and durability, season your bowl with a food-safe mineral and/or beeswax. This helps prevent drying and cracking and gives the wood a lustrous finish.
- 4. **Avoid Extreme Temperatures:** Protect your bowl from extreme temperatures, including direct sunlight and excessive moisture. Never leave liquid or whole fruit or vegetables standing in the bowl for a long period of time. They can crack and stain the bowl. Store it in a cool, dry place.
I missed the pre-order, when will you be taking more orders?
We are working closely with the manufacturer to produce more bowls in early 2024. You can join our mailing list and be alerted for when the next batch will be ready!
If you have any additional questions we did not answer here, please email us at firstname.lastname@example.org , and our team will be happy to assist you.